Contents

Getting Started

What is BokaTaxi?

BokaTaxi is Stockholm's premier airport transfer and city ride service. We connect passengers with professional, verified drivers for reliable, comfortable transportation with fixed prices and no surprises.

Airport Specialists

Fixed prices to/from Arlanda from 595 SEK

24/7 Availability

Always available, day or night

Verified Drivers

All drivers background-checked and insured

Flight Tracking

Free waiting time for delayed flights

Booking Your First Ride

Step-by-Step Booking Process

1

Enter Pickup Location

Type your address or use current location. The app will suggest addresses as you type.

2

Choose Destination

Enter where you're going. For airport rides, select your terminal (T2, T4, or T5).

3

Select Vehicle Type

Choose from Economy, Comfort, XL, or Premium based on your needs and budget.

4

Review Fare

See the fixed price upfront. No hidden fees or surge pricing.

5

Confirm & Pay

Choose payment method (card or cash) and confirm your booking.

Scheduled Rides

Plan ahead and schedule rides up to 7 days in advance. Perfect for early morning flights, important meetings, or when you want peace of mind.

How It Works

  • Choose date and time
  • Add flight number for tracking
  • Driver assigned 1 hour before
  • Free cancellation up to 1 hour before

Key Benefits

  • Guaranteed availability
  • Same fixed pricing
  • Automatic flight monitoring
  • SMS reminders at 24h, 2h, 30min

InDrive-Style Bidding

For scheduled rides, you can enable bidding to let drivers compete for your ride. This gives you more options and potentially better prices.

How Bidding Works:

Enable Bidding

Toggle bidding when scheduling your ride

Receive Offers

Drivers submit bids with their prices and ratings

Choose Driver

Select based on price, rating, or vehicle type

Payment Methods

Card Payment (Stripe)

Secure card payment processed through Stripe. All major cards accepted.

  • • Visa, Mastercard, American Express
  • • Automatic receipt via email
  • • PCI-DSS compliant security

Cash Payment

Pay your driver in cash at the end of the ride. Exact change appreciated.

  • • Swedish Krona (SEK) only
  • • Receipt available on request
  • • No change for large bills

Safety Features

Verified Drivers

All drivers undergo background checks, vehicle inspections, and identity verification.

Live Ride Tracking

Share your ride status with friends or family. They can track your journey in real-time.

24/7 Support

Our support team is available around the clock for any issues or emergencies.

Driver Information

See driver name, photo, vehicle details, and rating before pickup.

Trip Recording

All rides are GPS-tracked and recorded for your safety and accountability.

Airport Transfers

We specialize in Stockholm Arlanda (ARN) airport transfers with flight tracking, terminal meet-and-greet, and fixed pricing.

To Arlanda

  • • Fixed price from 595 SEK
  • • All terminals (T2, T4, T5)
  • • Flight tracking included
  • • Free cancellation up to 1h before

From Arlanda

  • • Driver waits at arrivals
  • • Name board at exit
  • • 45 min free waiting time
  • • Delayed flight? No problem!

Wallet & Promotions

Digital Wallet

Add funds to your wallet for faster checkout and exclusive discounts.

  • • Instant top-up via card
  • • Use balance for any ride
  • • Track spending history
  • • Request refunds anytime

Promo Codes

Apply promo codes for discounts on your rides.

  • • Enter code at checkout
  • • Percentage or fixed discounts
  • • First ride discounts available
  • • Seasonal promotions year-round

Need More Help?

Our support team is available 24/7 to assist you.

+46 70 000 00 00
support@bokataxi.se